Legal · lightsourceadvisors.com
Privacy Policy
LightSource Advisors, LLC ("LightSource," "we," or "us") operates this website to share information about our services and to offer resources to healthcare and wellness leaders. This Privacy Policy explains what information we collect when you visit our website, how we use it, and your rights with respect to that information.
We do not sell your personal information. We do not monetize your data. This policy exists to tell you plainly what happens to it.
What we collect
We collect only what you give us or what your browser sends automatically:
- Contact form submissions: your name, email address, organization name, and any message you write.
- Lead magnet registrations: your email address when you download the Practitioner's AI Power-Pack or any other free resource.
- Analytics data: standard website usage data (pages visited, time on site, browser type, general geographic region). This is collected through third-party analytics tools and does not include personally identifiable information on its own.
- Cookies: small text files placed on your browser to support website functionality and analytics. See Section 6 for details.
We do not collect payment information, government identification numbers, medical records, or any protected health information (PHI) through this website.
How we use your information
- To respond to your inquiry or schedule a discovery conversation.
- To send you the resource you requested and, with your consent, occasional emails about our services, insights, and published content.
- To understand how the website is being used so we can improve it.
- To comply with applicable law.
We do not use your information for automated decision-making or profiling. Every inquiry from a prospective client is reviewed by a human being.
Email communications
If you download a resource or submit a contact form, you may receive a follow-up email from us. If you subscribe to our email list, we will send periodic content related to AI strategy, healthcare operations, and firm updates. You can unsubscribe at any time using the link in any email we send. We do not send unsolicited bulk email.
How we store your information
Your information is stored on the servers of our website hosting platform and email marketing provider — both U.S.-based SaaS services. We take reasonable technical measures to protect the data we hold. No internet transmission is 100% secure, but we do not store sensitive personal or financial information that would make a breach particularly harmful.
Third-party sharing
We do not sell, rent, or trade your personal information. We share it only in these limited circumstances:
- Service providers: our website host, email marketing platform, and analytics provider may process your data as part of delivering their services to us. They are not permitted to use that data for their own marketing.
- Legal obligations: if required by law, court order, or to protect our legal rights.
- Business transfers: in the event of a merger or acquisition, your information may transfer to a successor entity under the same terms.
Cookies
This website uses cookies for analytics and to remember your preferences. Most browsers accept cookies by default; you can disable them in your browser settings. Disabling cookies will not prevent you from using the website, though some functionality may be affected. We do not use cookies to serve targeted advertising.
A note about HIPAA
This website does not collect protected health information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). Nothing you submit through this website constitutes a medical record or patient communication.
LightSource Advisors works with physician practices, behavioral health groups, and other covered entities as a consulting partner. When our engagements involve PHI — for example, when analyzing workflows that touch clinical documentation — those data handling obligations are governed by a separate Business Associate Agreement (BAA) executed with each client, not by this website privacy policy.
Your rights
You may contact us at any time to:
- Request access to the personal information we hold about you.
- Ask us to correct inaccurate information.
- Ask us to delete your information from our systems.
- Unsubscribe from our email communications.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). We will honor verifiable requests from California residents consistent with CCPA requirements.
Governing law
This Privacy Policy is governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles. Any disputes arising under this policy will be resolved in the state or federal courts located in Fulton County, Georgia.
Changes to this policy
We may update this policy as our practices evolve or as the law requires. When we do, we will update the effective date at the top of this page. If the change is material, we will make a reasonable effort to notify active subscribers.
Contact
Privacy questions and data requests can be sent to: